Delete it yourself in the app
- Open the Tikdum Business app and sign in as the account owner.
- Go to Profile and tap Delete account at the bottom (staff sign-ins can't delete the company account).
- Type DELETE to confirm.
You can't delete your account while you have orders in progress — complete or hand them over first.
Can't use the app? Ask us to delete it
Email support@tikdum.com from the email address on your account, or tell us the mobile number you signed up with. You can also call us on +91 94191 49336. We'll confirm it's you and delete the account within 30 days.
What is deleted
- Your name, business name, profile photo, phone number, email and GST number.
- Your uploaded KYC documents and service-area settings.
- Your staff members' logins, your advertisements, and your services (taken off Tikdum).
- Your notification settings and the devices registered for notifications.
What is kept
- Records of completed orders, payments and your wallet transactions, without your personal details, because tax, accounting and dispute rules require them.
- The reason you gave for leaving, if any — without your personal details. We also keep your name and phone number with it only if you ticked the box allowing us to contact you about your feedback.
See our Privacy Policy for more.